Billing, call data, real-time analytics, AI call routing — production systems for telecom operators. Built by a team that has shipped this stack at carrier scale.
A new pricing model takes months because the billing engine is too brittle to touch. Revenue leaks while the team is afraid to ship.
Millions of CDRs land on a server every night. Insights live three weeks behind, in a spreadsheet on an analyst's laptop.
60% of inbound is the same five questions. Agents burn out, churn climbs, and the unit economics never work.
Four engineers, two weeks, every quarter, just to assemble the regulator's data pull. There's no audit trail, just hope.
Event-driven, idempotent, multi-tariff billing engines. Test changes in CI, deploy in minutes, not quarters.
From SIP signal to dashboard in under a second. Stream processing, not nightly batches.
Natural-voice agents handling tier-1 inbound: balance, top-up, fault triage, churn save.
Glue layers that finally make your stack talk to itself. Provisioning, billing, CRM, network — one source of truth.
Ingest, dedupe, enrich, store. Petabyte-scale pipelines with replay, backfill, and observability built in.
Automated, auditable reports for Ofcom and equivalent regulators. From four-engineer-weeks to one button.
Deflect 40–60% of inbound calls with natural-voice agents that resolve, not just route.
Stream CDRs through anomaly detection in real time. Block fraud before the second leg of the call.
Score every customer nightly. Trigger automated save offers before they pick up the phone to cancel.
Modern, fast portals that actually work on mobile. Cut tier-1 inbound by another 20%.
Replaced first-line support at a European mobile operator with voice AI agents handling balance enquiries, top-ups, and fault triage. Cut inbound workload by 40% in 8 weeks. Agent NPS climbed for the first time in two years.
Tell us the problem. We'll come back with a real plan within 48 hours.