Voice AI agents that book, qualify, and resolve — without a queue. Live analytics and reporting that the COO actually checks. Production-ready in 4–6 weeks.
Your best agents spend their day answering balance, status, and reset requests. Burnout climbs, churn climbs, unit economics stay broken.
Night shift premiums, third-party BPOs, dropped calls after 6pm. Weekend coverage is a coin flip.
Nobody knows what's actually being said. Sentiment, intent, churn signals — invisible. Coaching is guesswork.
By the time you see a metric move, the campaign is over. Decisions get made on gut feel, not data.
Natural-voice agents that handle tier-1 inbound and outbound. Book, qualify, resolve, transfer when needed.
WhatsApp, email, voice — one brain across every channel. Context shared automatically.
Real-time call volume, deflection rate, resolution rate, CSAT. The COO finally has a number to manage by.
Every call transcribed, scored, tagged. Sentiment, intent, churn-risk on every interaction — automatically.
Tickets, escalations, follow-ups — wired into your CRM. No more agents copy-pasting between tabs.
Real-time suggestions, knowledge lookups, and next-best-action prompts for the calls humans still take.
Voice AI handles 40–60% of tier-1 inbound. Agents only see escalations.
AI calls every lead, qualifies, books a meeting with the human team.
Cancellation calls trigger an AI save flow with personalised retention offers.
Switch language by detected accent. 24/7 coverage in 8+ languages without night shifts.
A European call center with 120 agents was drowning in repetitive tier-1 inbound. We deployed voice AI handling triage, qualification, and routing in 8 weeks. Workload dropped 40%, agent NPS climbed for the first time in 2 years, after-hours coverage went 24/7 with zero new hires.
Tell us the problem. We'll come back with a real plan within 48 hours.