Service · AI Transformation

Replace repetitive work with AI that actually ships.

Production AI agents — voice, chat, and workflow — wired into the systems you already run on. Built by engineers who have shipped this at scale, not consultants who have watched a YouTube demo.

−60%Operational cost cut
24/7Always-on coverage
0.4sVoice AI response time
2 wkFirst agent in production
— What you get

Concrete deliverables, not slideware.

AI Voice Agents

Natural-voice agents that handle inbound and outbound calls. Book, qualify, resolve, escalate when needed.

AI Customer Support

WhatsApp, email, voice — one agent across every channel with shared context and memory.

Lead Qualification AI

AI calls every lead, asks the right questions, scores them, books a meeting with your human team.

AI Workflow Automation

Multi-step workflows with tool calling, approvals, and human-in-the-loop where it matters.

AI + CRM Integration

Salesforce, HubSpot, Zendesk, custom CRMs — your AI agents read and write to the source of truth.

Evaluation & Observability

Every conversation transcribed, scored, and observable. Catch hallucinations and regressions before customers do.

— How we work

Our delivery process.

01

Discovery

1-week paid discovery: workflow mapping, scope lock, success metrics agreed in writing.

02

Build

Senior engineers build the agent, integrate with your stack, ship to staging in 2–4 weeks.

03

Pilot

Live pilot on real traffic with monitoring, evaluation, and weekly tuning.

04

Scale

Roll out to full traffic, add channels, hand over with full documentation.

— Stack

Built on production-grade tools.

LLMs

  • Claude (Anthropic)
  • GPT-4o
  • Gemini
  • Open-source (Llama)

Voice

  • ElevenLabs
  • Deepgram
  • OpenAI Realtime
  • Cartesia

Telephony

  • Twilio
  • Vonage
  • SIP
  • WebRTC

Orchestration

  • LangGraph
  • Custom agent runtimes
  • Function calling

Memory & RAG

  • Pinecone
  • Postgres pgvector
  • Qdrant
  • Hybrid search

Observability

  • LangSmith
  • Helicone
  • Custom evals
  • Sentry
— Productised offer

AI Starter Pack — your first agent in 2 weeks.

  • 1 production AI agent
  • Basic CRM integration
  • Voice or chat channel
  • Setup, training & handover
  • 30 days post-launch support
  • £6,500 fixed price
See pricing
— FAQ

Common questions.

How is this different from a chatbot?+

Chatbots follow scripts. Our agents reason, call tools, hold context across long conversations, and escalate cleanly to humans. They're built like production software, not configured in a no-code builder.

What about hallucinations?+

We constrain agents to your data, use grounded retrieval, and ship with evaluation harnesses that catch regressions. For high-stakes flows we use human-in-the-loop approvals.

Can it work with our existing CRM and telephony?+

Yes. We integrate with Salesforce, HubSpot, Zendesk, custom CRMs, Twilio, Vonage, and SIP-based PBXs. If your stack speaks API, we can wire to it.

Where does the data live?+

UK or EU regions by default. We never use customer data to train third-party models. Per-tenant isolation for vector stores and memory.

What does ongoing maintenance look like?+

Either you take it over (full handover + docs), or we run it for you on a monthly retainer with SLA, monitoring, and continuous tuning.

Ready to get started?

Tell us the problem. We'll come back with a real plan within 48 hours.